Privacy Policy

Privacy Policy

getClear Digital ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

1. Information We Collect

Contact Information

We may collect your name, email address, phone number, and company name when you fill out our contact form or request a consultation.

Usage Data

We may collect information about how you interact with our website, such as pages visited, time spent on pages, and referring URLs.

Technical Data

We may collect your IP address, browser type and version, device type, and operating system.

Advertising Identifiers

When you use this website, we may collect the advertisement click identifier contained in a Meta advertisement link, along with the advertising cookie identifiers described in the Cookies section below.

2. Analytics

We use Vercel Web Analytics to understand how visitors interact with our website. Vercel Web Analytics is designed to be privacy-focused and does not use third-party cookies.

Vercel Web Analytics may collect anonymized or aggregated information such as:

• Pages viewed
• Time spent on the site
• Browser and device information
• Referring URLs
• General geographic region, not precise location

Instead of relying on cookies, Vercel identifies end users using a hash created from the incoming request, and visitor session data is automatically discarded after 24 hours.

For more information, see Vercel's Web Analytics privacy information and related documentation.

Advertising Measurement

We use the Meta Pixel across this website so we can measure which advertisements lead to enquiries, checkout activity, and purchases. Unlike Vercel Web Analytics, it uses cookies and reports the pages you visit and selected course-funnel actions to Meta Platforms. For selected server-side conversion events, including purchases, we also send Meta identifiers and customer details such as name and email in a scrambled (hashed) form so Meta can match the event to an advertisement. Purchase events include the order identifier, value, and currency, but not payment-card details. If you enquire through a form inside Facebook or Instagram instead, Meta collects that first and passes it to us under its own privacy policy. See the Cookies and Information Sharing sections for details.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide customer support
• Schedule and conduct consultations
• Send relevant information about our services with your consent
• Analyze and improve website performance and user experience
• Measure the results of our advertising and improve how it is delivered
• Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell, trade, or rent your personal information for money. We do share limited information with advertising platforms as described below. Some privacy laws treat that kind of sharing as a "sale" or as "sharing for cross-context behavioural advertising." To ask us to stop, email hello@getclear.digital.

Service Providers

We may share your information with third-party companies that support our operations, such as hosting providers, analytics services, and email delivery services. These providers are required to safeguard your data.

Advertising Platforms

We send Meta Platforms records of selected actions on this website, including page and course views, checkout starts, enquiry submissions, and completed course purchases. Depending on the event, this may include your name and email address in an irreversible hashed form; advertising cookie identifiers, IP address, and browser user agent in unhashed form; and purchase details such as order identifier, value, and currency. We do not send payment-card details to Meta.

Meta uses this information to attribute the enquiry to an advertisement and improve advertisement delivery. Meta's own privacy policy governs its use of that information.

Scheduling and Lead Handling

If you book a call, your name, email address, and phone number are shared with Cal.com, which operates our booking calendar. Enquiry details are also delivered to the internal system we use to manage and follow up on leads.

Legal Requirements

We may disclose information if required by law or necessary to protect our rights, safety, or property.

Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred. You will be notified before your data becomes subject to a new privacy policy.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide and maintain our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Contact form submissions may be kept in our systems for up to 24 months unless deletion is requested sooner.

6. Data Location

Your information may be stored or processed on servers located in:

• Canada
• The United States
• Other jurisdictions where our service providers operate

Your data may therefore be subject to the laws of those regions.

7. Data Security

We use industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold
• Request corrections
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Ask us to stop sharing your information with advertising platforms

To exercise these rights, contact us at hello@getclear.digital.

9. Cookies

Our website may use cookies and similar technologies for the purposes described below, including cookies that are strictly necessary for the site to function, such as security or basic preferences.

We do not use cookies for analytics through Vercel Web Analytics, which is designed to operate without third-party cookies.

Advertising Cookies

This website loads the Meta Pixel. It sets a _fbp cookie on this website and, if you arrive from a Meta advertisement, stores the advertisement click identifier from the link as a _fbc cookie.

We use these cookies across this website to measure which advertisements lead to enquiries, checkout activity, and purchases, and to report those results to Meta.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

For questions about this policy or our data practices, contact:

Email: hello@getclear.digital

SMS and Mobile Information

getClear Digital may collect mobile phone numbers and records of SMS consent when a customer requests communication by text.

Mobile information, including text-messaging originator opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. The information-sharing categories described elsewhere in this policy exclude SMS opt-in data and consent.

We may provide mobile information and SMS opt-in data to service providers solely as necessary to deliver and support the messaging program, subject to confidentiality and data-protection obligations.

SMS opt-in data and consent will not be supplied to Meta or other advertising platforms.

You may withdraw SMS consent at any time by replying STOP. For assistance, reply HELP or email hello@getclear.digital.

Message frequency varies according to your interaction with getClear Digital. Message and data rates may apply.